How To install Grafana & Prometheus on Ubuntu 20.04

 

We need fresh an ubuntu srv 20.04 with ssh only, pls prepare him first.
Reference:

• Docs for Grafana: 
  https://grafana.com/docs/grafana/latest/getting-started/getting-started-prometheus/
• Docs for Prometheus: 
  https://prometheus.io/docs/prometheus/latest/configuration/configuration/#scrape_config

Add LDAP Authentication and Lookup plugin on osTicket

In the last post i've gudie How to install osTicket v1.15.2 on Ubuntu 20.04 , now i need my users can login to SCP via AD account, follow step bellow to do that.

Step 1: you need to download plugin from https://osticket.com/download/ then upload the phar file to the include/plugins folder of your osTicket installation.

Step 2: install PHP LDAP extension

sudo apt-get install php-ldap

How to install osTicket v1.15.2 on Ubuntu 20.04

 

osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface. Manage, organize and archive all your support requests and responses in one place while providing your customers with accountability and responsiveness they deserve

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